FAQ

Securely Manage Your VM PLUS Mobile Account

Find quick answers to frequently asked questions about VM PLUS mobile plans, account management, and support.

How do I activate my VM PLUS SIM or eSIM?

After purchase, activate your SIM or eSIM via your VM PLUS dashboard or by following the activation instructions included.

Can I switch between 4G and 5G on my plan?

Yes, VM PLUS plans support seamless switching between 4G and 5G networks depending on coverage and device capability.

Are there any contracts or hidden fees with VM PLUS plans?

VM PLUS offers transparent pricing with simple contract options and no hidden fees for all our mobile plans.

How can I track my data usage with VM PLUS?

You can monitor your data usage in real-time through your secure VM PLUS account dashboard anytime.

Experience Seamless Connectivity with VM PLUS

Explore how VM PLUS delivers flexible mobile plans, reliable 4G and 5G coverage, and user-friendly account management for everyone.

Downtown Hub

Offering personalized mobile plans and fast data services to keep you connected effortlessly.

Customer Care Center

Focused on delivering expert assistance and prompt solutions for all your telecom needs.

Business Solutions Office

Providing tailored telecommunications options designed to support your business growth and connectivity.

Reliable Connectivity, Proven Performance

Explore our certifications and security standards that guarantee dependable and secure telecommunications services.

ISO 27001 Certified

Certified for robust information security management, ensuring your data is protected at all times.

5G Network Excellence

Recognized for delivering fast and reliable 5G connectivity across extensive coverage areas.

PCI DSS Compliance

Adhering to strict payment security standards to safeguard your billing and transaction information.

Trusted Customer Support

Awarded for outstanding customer service, providing responsive and helpful support around the clock.